For residential deliveries, the trucking company will contact you 1–2 days before your shipment arrives at the local terminal to schedule a delivery date and…
If your site has narrow roads, low-hanging trees, residential weight limits, or other restrictions, you must notify your salesperson during the quote process. In many…
Most flooring orders ship on a 36-foot standard freight truck. Large orders or oversized beams may arrive on a 65-foot flatbed tractor-trailer.
Reclaimed wood flooring is prized for its natural character and one-of-a-kind appearance. Because the wood was originally used in historic structures—such as barns, factories, mills,…
Yes, in many cases our flooring can be installed over radiant heat systems; however, there are several important considerations to ensure a successful installation. Because…
Absolutely—we would love for you to visit us! Seeing our products in person is one of the best ways to truly appreciate the character, craftsmanship,…
Not at this time. We proudly manufacture and distribute all of our flooring directly from our facilities in Virginia. This direct-to-customer model allows us to…
In most cases, your installer or contractor will calculate the total square footage needed for your flooring project, including the appropriate amount of overage for…
Yes, you will likely notice signs of previous insect activity—such as small wormholes or beetle holes—in many of our reclaimed wood flooring products. These markings…
Yes, all of the wood we use for our flooring is carefully kiln dried to a moisture content of approximately 8% – 10%. Kiln drying…