Yes, color and tone variation is a natural and expected characteristic of wood flooring—and it’s one of the things that makes real wood so beautiful…
While we have finishes we really like, our expertise is manufacturing the wood flooring. Your installer/finisher should be the one to advise you on on-site…
We do our best to match your ordered square footage as closely as possible, but due to the nature of custom-milled flooring, there may be…
Proper care and maintenance will help preserve the beauty and longevity of your wood floors for years to come. However, the best cleaning methods and…
Yes, your wood flooring should be acclimated to the environment it will be installed in. The NWFA recommends 7-10 days but this can vary depending…
Our standard minimum for custom-milled flooring orders is 500 square feet. This allows us to efficiently set up and run our milling equipment while maintaining…
Yes, we do mill small orders; however, they can present certain challenges. Each milling run requires a significant amount of time and labor to set…
Our standard terms require a 50% deposit to begin processing your order, with the remaining balance due when the order is complete and ready for…
We accept all major credit/debit cards as well as electronic checks. All card transactions have a 3% processing fee. There is no fee for electronic…
To place your order, we’ll need a few key details to ensure everything is processed accurately and efficiently. In addition to your project specifications—such as…